The Franchisee Training Process: What it Includes

While 62% of people want to open a business, most never take action. They let a fear of failure or lack of experience stop them from achieving their dreams. Opening a business with built-in training can be a key to your success. Training is a crucial component of the franchise business model. Understand what to expect and how you can make the most of the franchisee training process.

Benefits of Franchise Training

Franchise training equips new owners with the knowledge, tools, and confidence needed to operate within a proven franchise system. Even if you have prior business experience, every franchise has its unique operations, technology platforms, customer service standards, and marketing strategies. A comprehensive training program fosters:

Brand consistency
Protects the brand's reputation
Eliminates guesswork
Reduces the risk of costly mistakes
Accelerates your ramp-up period

What's Included in Franchise Training

As you research franchise opportunities, it’s crucial to understand the brand’s training program. Learn how much training it provides and what ongoing support it offers. Training is led by the corporate support team and experienced franchisees. It usually includes a combination of classroom-style instruction, hands-on practice, job shadowing, field training at operating locations, and online education.

A robust franchise training program, like the one offered by Two Maids, covers all the bases. It should include:

Operations training: How to run the business day-to-day, from opening procedures to customer interactions.
Technology training: In-depth training on the brand’s POS systems, CRM, scheduling software, and any proprietary platforms.
Marketing training: Help implement local marketing strategies, digital advertising, and community outreach. Most franchisors also handle national marketing to raise brand awareness.
Hiring guidance: Assistance with recruiting, onboarding, and managing employees.
Business training: Education on financial tracking and performance, including understanding profit margins, KPIs, bookkeeping, and pricing models.

Two Maids is a residential cleaning franchise with more than two decades of experience helping entrepreneurs build successful cleaning businesses in their communities. The U.S. cleaning industry is on track to increase by $37.8 billion over the next four years, making Two Maids an opportunity with high profit potential.

All franchisees undergo a detailed pre-open process that takes anywhere from 75 – 120 days. Our goal is to have a new franchisee open for business within 90 days of the execution of a franchise agreement.

Our four days of in-person training include classroom sessions to get franchise owners up to speed on our proprietary sales and scheduling software. This training is followed up with 4 more days of grand opening training to help owners with quality checks, cleaning system coaching, and daily operations. We’ll also help you set business goals to fuel growth.

When Does Franchisee Training Start?

Franchise training typically begins after the franchise agreement is signed and before you open for business. You may receive onboarding documents, access to portals, and assignments before training officially begins. Most franchise training is split between virtual or self-paced training and in-person training.

Maximize Your Franchise Training Experience

To make the most out of your training, be ready to learn a lot quickly. You’ll be absorbing dense material across operations, customer service, staffing, and tech. Expect full days and sometimes evening assignments.

Get in the right mindset before you start. Approach your training like boot camp. Take notes, ask questions, and engage with instructors. Take time to understand the financial and technical systems. It should be the start of your leadership development journey.

Build a New Future with Two Maids

The Two Maids franchise process provides comprehensive training to help you build a solid future in the residential cleaning industry. But our support doesn’t end once your business is up and running. You’ll receive a dedicated field representative for the life of your business, as well as regular conference calls, regional meetings, and a national conference. Our national sales center takes care of initial customer calls, and our marketing tools help you build a loyal customer base.